Privacy Policy
Last updated: 25 April 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use this website.
⸻
1. Who we are
This website is operated by LANG ENGINEERING (trading as LANG FACILITIES).
Website: https://cleaning.langfacilities.com
Contact Email: contactus@langfacilities.com
If you have any questions about this Privacy Policy, you can contact us using the email above.
2. What information we collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number (if provided)
- Messages submitted via contact forms
- Booking or service enquiry details
- Technical data such as IP address, browser type, and device information
3. How we collect your data
We collect data when you:
- Fill out a contact or booking form
- Communicate with us directly via email
- Browse or interact with our website
- Use cookies or similar tracking technologies
4. How we use your information
We use your personal data to:
- Respond to enquiries and provide quotations
- Deliver cleaning and facility services
- Manage bookings and customer communication
- Improve website performance and user experience
- Maintain security and prevent misuse of our website
5. Cookies
This website uses cookies to improve your browsing experience.
Cookies are small files stored on your device that help us:
- Understand how visitors use the website
- Improve performance and functionality
- Remember preferences where applicable
You can disable cookies in your browser settings at any time.
6. Legal basis for processing
We process your personal data under the following lawful bases:
- Your consent
- Performance of a contract (e.g. service requests or bookings)
- Legitimate business interests
- Legal obligations
7. Data sharing
We do not sell your personal data.
We may share data only with trusted third-party providers where necessary, such as:
- Website hosting services
- Email providers
- Analytics tools
- Payment or booking systems (if used)
All third parties are required to handle your data securely.
8. Data storage and security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
9. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent at any time
- Object to certain types of processing
To exercise any of these rights, contact us at contactus@langfacilities.com.
10. Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
12. Contact us
If you have any questions about this Privacy Policy, you can contact us:
Email: contactus@langfacilities.com